What to do after a car accident in Charlotte

Al Williams • October 16, 2025

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The first 24 hours matter most

After a car accident on I-77, I-85, or near Uptown Charlotte, the moments right after impact can be overwhelming. Staying calm and focused can make all the difference. Check for injuries, call 911, and stay at the scene until help arrives. Even if you feel fine, visit an urgent care or emergency department within 24 hours. Some injuries—like whiplash or concussions—may not appear right away. A medical record from Atrium Health, Novant, or another Charlotte provider is vital if you need to file a claim later.

If your vehicle blocks traffic or poses a risk, move it to the shoulder when safe and activate hazard lights. Exchange information with all drivers involved and photograph license plates, damage, and the wider scene. These details will help your attorney or insurer later determine fault and liability.

Documentation that strengthens your claim

Keep every piece of documentation related to the crash—emergency room discharge papers, repair estimates, and photos of visible injuries. These materials can demonstrate how the crash affected you physically, financially, and emotionally.

If your car was towed, contact the Mecklenburg County non-emergency line or visit the City of Charlotte’s vehicle storage website to locate it. Get repair estimates from multiple shops to establish fair market value for your losses.

Dealing with insurance companies

When you speak to insurers—yours or the other driver’s—stick to the facts. Don’t speculate about fault or the extent of injuries, and never agree to a recorded statement without legal guidance. Insurance adjusters may sound sympathetic, but their job is to minimize payouts. A local attorney who handles Charlotte car accident cases can step in early to manage communication and make sure your rights are protected.

If you’re unsure about the full impact of your injuries or repairs, it’s better to wait before signing any settlement offer. Once accepted, you generally can’t reopen the claim—even if new medical costs arise.

When to contact a local accident lawyer

For serious collisions—especially those involving hospitalization, disputed fault, or high-speed roads like I-485 or Wilkinson Boulevard—it’s smart to talk with an experienced car accident lawyer in Mecklenburg County. They can review your documentation, communicate with insurers, and ensure no important deadlines are missed.

Local experience matters: attorneys familiar with Charlotte courts, judges, and insurance adjusters can often reach faster, more favorable outcomes while you focus on recovery.

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